When I Work Status

All Systems Operational

Web App Operational

API Operational

Website Operational

Workchat Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 19, 2025

Performance/Loading Issue

Resolved - The issue regarding loading performance and hour totals across the app have been resolved.
May 19, 11:47 CDT

Update - We are continuing to monitor for any further issues.
May 19, 11:47 CDT

Monitoring - A fix has been implemented, and we are monitoring the results to ensure it is working as intended. We will provide an update when the issue is resolved.
May 19, 10:56 CDT

Identified - We have identified the issue impacting loading performance and showing totals across the app and are working on a resolution.
May 19, 10:30 CDT

Investigating - We are currently investigating issues with logging into the app and loading. We will have an update soon.
May 19, 09:47 CDT

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

Partial Web Outage

Resolved - The incident has been resolved. Thank you for your patience.
May 13, 16:58 CDT

Monitoring - A fix has been implemented, and we are monitoring the results.
May 13, 16:30 CDT

Identified - We have identified the issue causing service level degradation for Safari users, and are working on determining a fix. We will update you here once more information is available.
May 13, 15:20 CDT

Investigating - We are seeing service level degradation for users using Safari. This is actively being worked on, and we will update you here when we have more information.
May 13, 14:27 CDT

May 12, 2025

Resolved - This incident has been resolved. We apologize for the inconvenience.
May 12, 13:54 CDT

Monitoring - We identified the source of the issue and deployed a fix. We are now monitoring to ensure its success.
May 12, 13:45 CDT

Investigating - We are investigating an issue impacting the ability to log into When I Work.
May 12, 13:42 CDT

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.