Resolved -
The issue impacting the performance with WorkChat has been resolved.
Oct 14, 21:25 CDT
Monitoring -
The issue impacting the performance with WorkChat has been resolved and we are monitoring.
Oct 14, 20:44 CDT
Identified -
Our upstream provider has identified the issue and we are working to resolve the continuous loading users are experiencing on WorkChat. We will provide another update as soon as possible.
Oct 14, 20:33 CDT
Update -
Our upstream provider is continuing to investigate an issue impacting WorkChat's performance on all platforms. We are monitoring the situation and will provide an update as soon as we can.
Oct 14, 17:46 CDT
Investigating -
We are aware of an issue with an upstream provider that is impacting performance with WorkChat on all platforms, including WorkChat being unavailable for some users. We are monitoring the situation and will update you as soon as possible. If you have any questions, please reach out to our Customer Care team at support@wheniwork.com for assistance.
Oct 14, 14:41 CDT