All Systems Operational
Web App ? Operational
API ? Operational
Login ? Operational
Website Operational
Workchat Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
App Response Time
Fetching
API Response Time
Fetching
Past Incidents
Feb 25, 2020

No incidents reported today.

Feb 24, 2020

No incidents reported.

Feb 23, 2020

No incidents reported.

Feb 22, 2020

No incidents reported.

Feb 21, 2020

No incidents reported.

Feb 20, 2020

No incidents reported.

Feb 19, 2020

No incidents reported.

Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020
Completed - The scheduled maintenance has been completed.
Feb 13, 20:05 CST
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 20:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 20:00 CST
Scheduled - We will be running routine database maintenance in the coming weeks to ensure our infrastructure remains modern and secure.

During the maintenance windows, we anticipate that you may experience 30-60 seconds of downtime across all platforms.

The first two maintenance windows are as follows:

• Thursday, February 13th at 8:00pm CST
• Thursday, March 26th at 8:00pm CDT

We will communicate future maintenance windows once they are scheduled.

If you have any questions, please don’t hesitate to submit a ticket and our Customer Care team will be in touch: https://help.wheniwork.com/submit-a-ticket/

Thank you for your understanding.
Feb 11, 15:25 CST
Feb 12, 2020

No incidents reported.

Feb 11, 2020
Completed - The scheduled maintenance has been completed.
Feb 11, 15:15 CST
Scheduled - When I Work strives to comply with industry standard best practices that ensure your data stays private and secure. On February 11, users on dated browsers or apps will no longer be able to access the When I Work application.

Current industry standards require sites to support security encryption protocols of Transport Layer Security (TLS) 1.2 or higher. TLS facilitates privacy and data security over the internet. When I Work uses TLS to encrypt the communication between browsers and our application. To meet industry standards, a TLS 1.2 compliant version of web browsers or mobile platforms is required to connect to When I Work. Users accessing When I Work on an unsupported browser have been contacted directly prior to this date with more information on how to proceed.

The Minimum Requirements to access When I Work can be found here: https://help.wheniwork.com/articles/minimum-requirements/

For more information on Transport Layer Security, please see:
https://help.wheniwork.com/articles/transport-layer-security-tls-v1-2-reference/

To update your browser for TLS 1.2 compliance, please see:
https://help.wheniwork.com/articles/enable-tls-v12-on-your-web-browser/

If you have any questions, please submit a ticket and our Customer Care team will be in touch: https://help.wheniwork.com/submit-a-ticket/
Feb 10, 19:04 CST