Intermittent Feature Availability

Incident Report for When I Work

Resolved

All features operating normally.

Posted Sep 14, 2017 - 15:20 CDT

Monitoring

AWS reports that they have taken corrective action, and we are monitoring our availability.

Posted Sep 14, 2017 - 15:00 CDT

Identified

AWS is reporting increased error rates for S3 requests, which may intermittently affect When I Work features for some users. Affected features may include Workchat, My Availability, Account Profile, Integrations Marketplace, and others.

Posted Sep 14, 2017 - 14:39 CDT