Transport Layer Security Update

Scheduled Maintenance Report for When I Work

Completed

The scheduled maintenance has been completed.

Posted Feb 11, 2020 - 15:15 CST

Scheduled

When I Work strives to comply with industry standard best practices that ensure your data stays private and secure. On February 11, users on dated browsers or apps will no longer be able to access the When I Work application.

Current industry standards require sites to support security encryption protocols of Transport Layer Security (TLS) 1.2 or higher. TLS facilitates privacy and data security over the internet. When I Work uses TLS to encrypt the communication between browsers and our application. To meet industry standards, a TLS 1.2 compliant version of web browsers or mobile platforms is required to connect to When I Work. Users accessing When I Work on an unsupported browser have been contacted directly prior to this date with more information on how to proceed.

The Minimum Requirements to access When I Work can be found here: https://help.wheniwork.com/articles/minimum-requirements/

For more information on Transport Layer Security, please see:
https://help.wheniwork.com/articles/transport-layer-security-tls-v1-2-reference/

To update your browser for TLS 1.2 compliance, please see:
https://help.wheniwork.com/articles/enable-tls-v12-on-your-web-browser/

If you have any questions, please submit a ticket and our Customer Care team will be in touch: https://help.wheniwork.com/submit-a-ticket/

Posted Feb 10, 2020 - 19:04 CST