WorkChat service is currently degraded or unavailable for some users

Incident Report for When I Work

Resolved

We have confirmed the issue is no longer present. WorkChat is now operational.
Posted Apr 17, 2025 - 17:53 CDT

Monitoring

A fix has been implemented by our upstream provider and we are monitoring to ensure that it has been resolved.
Posted Apr 17, 2025 - 17:34 CDT

Update

We are continuing to work on a fix for this issue.
Posted Apr 17, 2025 - 17:32 CDT

Identified

We are aware of an issue from an upstream provider that is impacting WorkChat service on all platforms.
Posted Apr 17, 2025 - 16:03 CDT
This incident affected: Workchat.
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