Mobile App Push and Email Notification Performance
Incident Report for When I Work
Resolved
This incident has been resolved.
Posted Dec 07, 2021 - 18:42 CST
Monitoring
We are monitoring the issue to ensure it has been resolved.
Posted Dec 07, 2021 - 18:18 CST
Update
We are continuing to monitor the degraded performance of our ancillary services and notifications. Core functions remain operational.
Posted Dec 07, 2021 - 16:10 CST
Identified
The root cause has been identified by the upstream service providers, We are continuing to monitor the impact.
Posted Dec 07, 2021 - 12:49 CST
Update
We are continuing to investigate this issue.
Posted Dec 07, 2021 - 11:52 CST
Investigating
We are investigating reports of degraded performance with push notifications across our mobile apps and degradation of services with emails, and ancillary services related to an AWS outage in us-east-1. Core functions are operational.
Posted Dec 07, 2021 - 11:47 CST
This incident affected: Web App.