Partial Web Outage
Incident Report for When I Work
Resolved
This incident has been resolved.
Posted Nov 19, 2020 - 22:42 CST
Update
We are continuing to monitor for any further issues.
Posted Nov 19, 2020 - 22:39 CST
Monitoring
We have deployed a hotfix to circumvent the upstream system issues preventing login. We will continue monitoring the system, and will update you when the issue has been resolved.
Posted Nov 19, 2020 - 22:12 CST
Identified
The root cause of the issue has been identified and is being addressed by upstream services. In the meantime, we are rerouting the traffic to bypass the impacted cloud services.
Posted Nov 19, 2020 - 21:56 CST
Investigating
We are seeing network and service level degradation preventing logging into When I Work. This is actively being worked on, and we will update you here when we have more information.
Posted Nov 19, 2020 - 21:41 CST
This incident affected: Login.