Text Message (SMS) Delivery Delays

Incident Report for When I Work

Resolved

This incident has been resolved.
Posted Dec 20, 2021 - 14:33 CST

Monitoring

Our upstream providers have confirmed that a fix has been implemented around 2:00 PM CST.
Posted Dec 20, 2021 - 14:21 CST

Investigating

We are monitoring an issue with our upstream provider that is causing delays in delivering text messages (SMS).
Posted Dec 20, 2021 - 11:43 CST